Effective Date: 10/28/24
Essay Lab ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app.
1. Information We Collect
We only collect information necessary for authentication, payment processing, and certain app functionalities:
- Sign-in Information: We use Clerk for authentication. We collect login credentials such as email addresses or phone numbers during the sign-in process.
- Payment Information: We use Stripe to process payments. We do not directly collect, store, or process your payment details. Stripe handles this information in compliance with its privacy and security protocols.
- User Input for AI Processing: We use OpenAI's API to process user inputs within the app. This information is sent to OpenAI's servers for processing but is not stored or retained by us.
2. Legal Basis for Processing Personal Data (GDPR Compliance)
We process your personal information based on the following legal grounds:
- Contractual Necessity: We collect sign-in information to enable access to the app and process user inputs for app functionality.
- Consent: By using our app, you consent to our processing of your information as described in this policy.
3. User Rights
Depending on your jurisdiction, you may have the following rights:
- Right to Access: You can request access to your personal information.
- Right to Rectification: You can request corrections to your personal information.
- Right to Erasure: You can request deletion of your information.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Object: You can object to the processing of your data under certain circumstances.
- Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at essaylabinformation@gmail.com.
4. Third-Party Service Providers
- Clerk: We use Clerk for user authentication. Clerk handles and securely stores your login credentials. For more details, please review Clerk's Privacy Policy.
- Stripe: We use Stripe to process payments. Stripe handles all payment-related data in accordance with its privacy policy. For more information, please review Stripe's Privacy Policy.
- OpenAI: We use OpenAI's API to process user inputs. OpenAI may process information provided by you for the purpose of generating responses. OpenAI's processing of data is governed by OpenAI's Privacy Policy.
5. User Input Processing
When users interact with the app and provide inputs (e.g., text for essay generation or analysis), this information is sent to OpenAI for processing. We do not store or retain these inputs on our servers, but OpenAI may temporarily retain data to monitor for abuse or improve its models.
6. Children's Privacy
We do not knowingly collect or solicit personal information from children under 13 years of age (or under 16, depending on jurisdiction). If you believe we have collected such information, please contact us at essaylabinformation@gmail.com, and we will take appropriate steps to delete it.
7. Data Transfers
If your data is transferred outside of your country of residence, we will take measures to ensure it is protected, such as implementing appropriate safeguards or relying on legally recognized mechanisms.
8. Data Security
We take reasonable measures to protect your sign-in information using Clerk's secure authentication services. Payment data is managed by Stripe, which follows strict security protocols. User inputs for AI processing are handled directly by OpenAI's servers.
9. Data Retention
- Sign-in information is retained as long as necessary to provide you with access to the app.
- Payment data is not stored by us but managed by Stripe.
- User inputs are not stored by us; they are processed directly by OpenAI and may be retained temporarily by OpenAI according to its policies.
10. Data Breach Notification
In the unlikely event of a data breach involving your information, we will notify you promptly as required by applicable laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted within the app, and continued use of the app after the changes become effective constitutes your acceptance of the new terms.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise any of your rights, please contact us at essaylabinformation@gmail.com.